Los Altos Resort & Spa - SLH
Costa Rica
Bewertungen
I only have positive things to say about Los Altos. Our room - which was an entire condo was beautiful! Loved sitting on my balcony every morning and listen to the howler monkeys. We stayed last August, so this is a bit delayed review. When we stayed we were so pleased with the service. Jefferson and Sebastian. We also loved Franklin but it seems he might not work there any longer? We LOVED !!! We walked to Emilio’s 2x for breakfast and dinner, so it’s a great location.
This was without a doubt the best hotel my wife and I have ever stayed at EVER. From the exceptionally warm staff, the amazing food, and the unbeatable natural beauty and location of the resort itself. The minute you step in you’ll be taken away into a slice of paradise, with sweeping views of both the jungles and ocean, beautiful flowers, and incredible wildlife that seamlessly lives around the grounds. I also wanted to give a big shoutout to Carlos F and Jeferson J for being super attentive and constantly available for any and all requests and for making us at home right away. Also them and the team have made it so easy to book incredible excursions in the area. We cannot wait to come back here!
My stay at Los Altos Resort in Costa Rica was honestly one of the best trips I’ve ever experienced. From the moment I arrived, everything about the resort exceeded my expectations. The rooms were absolutely beautiful—spacious, clean, and designed with a perfect mix of luxury and comfort. Waking up each morning to the stunning views made the experience even more unforgettable. What really made the trip stand out, though, was the staff. Every single worker I interacted with was incredibly kind, welcoming, and genuinely helpful. They went out of their way to make sure everything was perfect, whether it was answering questions, giving recommendations, or just making sure I felt at home. Their positive attitude and attention to detail made a huge difference. Overall, Los Altos Resort is an amazing place to stay if you’re visiting Costa Rica. Between the gorgeous rooms, the beautiful surroundings, and the outstanding service, it’s a trip I’ll never forget and would highly recommend to anyone.
Absolutely beautiful area and hotel! We stayed in a villa and couldn't believe the amazing wildlife from our deck! There is a reason im only giving this hotel 4 stars, which I'll now explain. And I'd also like to say I'd have been so happy to give it 5 stars. The grounds of this hotel are more beautiful than you can even imagine. The plants and forest and private beach is absolutely stunning and you can spend endless hours just walking around and looking at things. It never gets old. So many, many different birds and all the monkeys you can ever imagine. Toucan and Macaws all day long, squirrels monkeys visit every few hours! The private beach is perfect for swimming and has the lunch menu/all cocktails available. How wonderful!! :) Look for Jeremy, he's great and works the beach! He'll take great care of you! The on-site restaurant, it really doesn't get any better!!! The food is delicious and picture perfect and the staff are fabulous! They treat you so well and are so helpful. There are a few golf cart on site staff will gladly drive you around in, should you have issues walking. The paths are all paved and easy to walk however. There is also a great gym in site. Good for any fitness levels. Lots of free weights. Jeferson was our butler and he is very helpful and so very knowledgeable about the area. There are several shops and restaurants just outside the hotel grounds that he can help you with suggestions and it's very safe, easy walking. Absolutely no security concerns at all. The pool on site is beautiful and the bar/food options are very, very good. You'll never need more than is offered. Very impressive drink and food options! Now it brings me to why I can only give this hotel 4 stars. We were extremely disappointed with the amount of children at this hotel. The pool most of the time was absolutely unbearable to stay at for any amount of time. At one point, I counted 16 children in the pool, all approximately under the age of 7. They constant screaming and yelling completely ruined any chance to relax and peaceful nature of the area. Our drinks a few times got filled with pool water from kids splashing and NONE of their parents did anything to dral with them. Just let the pool be the "baby sitter" and everyone else suffered because of it. For a hotel that is set up as a wellness retreat setting, I don't believe children have a place at this hotel. The price you pay for this escape, I'd not expect children yelling and screaming at the pool and beach. Thankfully, the villas do not allow kids. Thank you to all the great, hard working staff. We appreciated you all very much!
Had a great experience - especially due to my Hilton Honors membership and opportunity to use free night awards. From the initial entry at the gate the staff was incredible and attentive to everything we needed or wanted. The breakfast yummy and morning staff very pleasant. Room with our own pool and that amazing view was memorable. Having a nice pool and deck space is key since the beaches nearby are rocky and not what I may have expected compared to other beach vacations. They made us feel special!
